Hefei Jiangze Metal Products Co., Ltd.
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5. FAQ
1. What's the MOQ I can order?
-Quantity is variable depend on the size. Usually is 1*20GP.
2. I couldn't find the right model from the products list, is custom size available?
-We build products to your specifications.
3. What's your lead time?
-2-3 weeks against formal order and deposit.
4. What's the loading capacity of your products?
-In general, we have light duty(100~300kg) model, medium duty(400~800kg) model and heavy duty(1000~1700kg) model available for your choice.
5. Are there samples of your products available?
-We can supply samples for reference.
6. Where the products can be seen?
-Our factory located in Xiamen, where our products processed, finished, packed.
7. How long can the products be used?
-3~10 years warranty in case that a) Proper handling during operation, correctly forklift handling while stacking/un-stacking b) Overloading is prohibited c) Environment request -indoor, dry and not humid circumstance, do not contact with any corrosive chemical material (for zn plated and powder coated proucts, no limitation for hot dip galvanized)
8. How to deal with if the products have quality problems?
-You can contact us freely if any questions and we'll try our best to satisfy you.